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OMNINGAGE – Supervisor Connect

OMNINGAGE – Supervisor Connect

Submitted by • June 16, 2020 omningage.cloud

Supervisor Connect
OMNINGAGE Supervisor Connect for Amazon Connect
OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.
• Modern Design and intuitive UX / UI
• Analytics-based Dashboards and KPIs view
• Inbound and Outbound calls
• Phonebook
• Queue Monitoring
• Agent Monitoring
• Call recording search & playback
• Wrapup Application
• CRM integration
• WFO Integration

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