Businesses are aware of the capabilities of AI, yet they also recognize its limitations, particularly in areas where human-exclusive attributes, known as soft skills, reign supreme. While technical prowess is essential for AI professionals to excel, the cultivation of soft skills can significantly propel their career trajectories.

Organizations need people who can help them move forward in ways that empower their workforce, along with technical expertise. That’s where AI and soft skills go hand in hand. Well, this comes by putting oneself into practice and dealing with complex situations at the workplace. Let’s explore all the aspects – why we need it, type, and how getting AI certifications and soft skills can make one a well-rounded AI professional.

AI is becoming increasingly integrated into many aspects of our lives, from transportation to mobile devices. It has reached a level where it resembles human writing and speaking patterns. Apart from increased efficiency and productivity, AI has brought in hyper personalization that has helped in building trust in AI. Around 63% of Americans believe AI will have a good impact on society according to a 2024 Pew Research Center survey, supporting the fact that people perceive the use of AI positively.

Despite the advantages AI offers, anxieties about data privacy, biased algorithms, and potential misuse are creating a hesitant workforce. To address these concerns and foster wider acceptance, a focus on AI transparency is crucial. By demystifying how AI reaches decisions and ensuring employees understand its processes, organizations can not only ensure ethical deployments but also build trust and confidence among their workforces. This transparency is especially important as AI continues its remarkable rise.